Google nest mini requires to be set up daily

[Syaoran]

My 3 year old google nest mini suddenly started disconnecting (it would say it wasn’t connected to wifi). I have to set it up daily! Google home is updated. It is next to my wifi. I tried resetting it multiple times, swithced it off and on and also the wifi multiple times. It did not solve the issue. I also hange the DNS server to 8.8.8.8 and 8.8.4.4. as instructed by one of the support here. That made the problem worse. Now, I have to put the wifi password daily and sometimes it doesn't connect. This problem is almost 2 years old. My google home app is in the most update version. Please advise. Is it time to just give it up? 

[sicsacol]

Hi Syaoran,

Thanks for reaching out. Sorry to hear that you're going through this situation with your Nest Mini. Can you check the firmware version of the device? Does the device appear in the home app when the WiFi is disconnected?

Here are some additional tips you can try:

• Make sure your phone or tablet is on the same Wi-Fi or linked to the same account as your Nest Mini.
• Make sure the Wi-Fi signal is strong.
• Try to connect the device to another network.
• Reset your router.

For more information, you can check out this link: My speaker or display isn't connecting to Wi-Fi.

Let me know if this information helps.

Cheers,

Jonathan

[Syaoran]

Hi. I dont want to reset the router because in the old thread i was advised to upgrade it which I did. That took a lot of time with the customer service specialist and it didnt work. All the other recos are pretty basic and yes I’ve tried it all. Is there a physical store where I can just send this for recycling. Imagine Ive been setting it up daily. It’s not fun and it’s not worth my money at all. Also, i just accidentally pressed the recommended answer link

[sicsacol]

Hi Syaoran,

Thanks for posting. Sorry to hear the previous steps didn't resolve the issue with your Nest Mini.

My team would like to know more about this behavior. When you get a chance, please fill out this form. Someone from my team will reach out to you soon with more updates.

I appreciate your patience with this case and your efforts to resolve it. Feel free to reply to this post if you have any further questions.

Cheers,

Jonathan

[Syaoran]

System firmware version: 375114


Cast firmware: 2.57.375114