12-04-2021 12:10 AM
Hi, can anyone help! I recently moved home and now my 2 google nest minis won't connect to my new wifi. I've tried factory resetting them, updating and also deleting and redownloading the google home app, moved the minis so they are directly next to the router, checked and rechecked the password but still says "can't connect to the internet, check your settings in the google home app".
They do go through the start of the set up process ie the app finds a mini, I hear the beep etc, but then it says it can't connect everytime. I've been trying for weeks.
My new wifi is dual band I think as I moved from basic internet to fiber, so I have a standard option and a 5G option, could this be the problem? I've tried both.
I have managed to connect my original larger google home speaker with no problem, it's just the minis that won't connect. Please help!
02-25-2022 12:00 PM
I have the same problem and went through the same procedures. No luck yet. Any solutions?
04-22-2022 12:13 PM
Hey there,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
Jake