08-08-2022 06:48 AM
Hello,
The alternative manner don't seem to work now as well with another application.
08-13-2022 12:53 PM
Hi 12sanjay,
Thanks for posting — let's sort this out.
Quick question; have you tried to reboot your router? Were there any changes to the network? Also, make sure that your mobile phone is connected to the same network where the Nest speaker is connected.
Keep me posted.
Best,
Nikki
08-16-2022 03:17 PM
Hi 12sanjay,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
08-16-2022 11:00 PM
Hi 12sanjay,
Thanks for responding. Just in case you still experience the same thing, I would suggest to try the steps posted above and completely reset the Google Nest speaker and set it up again. Make sure that router is within a good range from the Nest speaker for better connection. Feel free to update this thread if you have additional questions.
Best,
Princess
08-17-2022 06:49 AM
Hello princess,
Yes, I did those too earlier on but it is still the same.
08-17-2022 06:39 PM
Hi 12sanjay,
Thanks for trying. Have you tried setting up your Google Nest speaker without the mesh network? If the device can connect to your router without involving the mesh, you can try checking for the settings of your mesh network. By the way, is it a Google Nest Wi-Fi mesh you're using?
Best,
Princess
08-18-2022 12:44 AM
Hello princess,
Yes, it's a goggle nest wi-fi mesh. I've tried those method as well. It's intermittent remotely.
Thank you.
Regards
08-22-2022 04:02 PM
Hi 12sanjay,
Thanks for clarifying.
DO you experience issues on casting when using other music service? Have you tried casting using YouTube Music, Spotify or other music services? Let's go ahead and check if you will experience the same on all music services so we can further isolate issue.
Best,
Princess
08-22-2022 05:08 PM
Hello princess,
Thank you for reaching out to me. I've tried with youtube, yt music, vanced and Spotify apps non of this works remotely.
Regards
08-26-2022 10:53 AM
Hey 12sanjay,
We got your form, thanks for filling it out. Our team will reach out to you via email to further assist you. Please keep an eye on your email as they may reach out to you anytime soon.
Best regards,
Jake
08-22-2022 10:25 PM
Hi 12sanjay,
We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
Best,
Princess
08-16-2022 04:04 PM
Hello,
Thank you for reaching out to me, its actually quite intermittent. Moving forward for now. Hope there is some kinda update to slove this.
Thank you.