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Green lines on my Google Home

4mandaMarie1113
Community Member

Sadly I'm seeing two green lines across my devices screen. I have restarted it and it seemed to help temporarily, but they are returning. It seems to be triggered when the sensor adapts the backlighting based on ambient light. Any help?

1 REPLY 1

jenniffert
Community Specialist
Community Specialist

Hi @4mandaMarie1113,

 

Thanks for reaching out to the community! I understand you're seeing two persistent green lines on your Google Home device's screen, which seem to be triggered by changes in ambient light and reappear despite restarts. I appreciate your troubleshooting efforts. No worries, I’d be happy to help with this!

To continue investigating this situation, I’d like to ask for the following information:

I look forward to your reply.

 

Best regards,

Jenniffer