06-25-2025 04:53 AM
Sadly I'm seeing two green lines across my devices screen. I have restarted it and it seemed to help temporarily, but they are returning. It seems to be triggered when the sensor adapts the backlighting based on ambient light. Any help?
06-28-2025 01:36 PM - edited 07-01-2025 09:04 AM
Hi @4mandaMarie1113,
Thanks for reaching out to the community! I understand you're seeing two persistent green lines on your Google Home device's screen, which seem to be triggered by changes in ambient light and reappear despite restarts. I appreciate your troubleshooting efforts. No worries, I’d be happy to help with this!
To continue investigating this situation, I’d like to ask for the following information:
I look forward to your reply.
Best regards,
Jenniffer