3 weeks ago
I have several devices in my home, one device in particular always has alarms go off 2hrs after the time they are set to go off.
I've reset the device, and it still does it.
I'll tell it "Set an alarm for 5am" and it goes off at 7am or "Set an alarm for 6pm" and it goes off at 8pm. When I ask the device what time it is it always has the correct time, or if I ask what time the alarm is set for it will say the time I set the alarm for.
the odd thing is when I tell it to "Wake me up in an hour" it will set an alarm for 1 hour from now and that will go off at the right time. it is only an issue when I want to set an alarm at a specific time does this issue arise
3 weeks ago - last edited 3 weeks ago
Check that your Home address is the same in your
3 weeks ago
Yep all have the same, correct, address
3 weeks ago
I should have added that this didn't fix it
3 weeks ago
Asking your speaker...
"Hey Google, Where am I" should confirm your location.
3 weeks ago
It responds to that with the correct location, the location also does not ever have daylight time so the timezone never changes
3 weeks ago - last edited 3 weeks ago
When you set an alarm does the correct alarm time appear in the Google Home app?
Set an alarm in 5 minutes.
3 weeks ago
My alarm goes off 1 hr earlier than when I tell it to, even though the time is right when I ask it the time on a Google Home mini.
3 weeks ago - last edited 3 weeks ago
You said you "reset" the speaker, but was that a turn off turn on situation, Reboot via the Google Home app or a total Factory Reset?
A Factory Reset is the most drastic action you could take to resolve this and should fix it.