Hey google on hub gives me choice of 2 same speaker groups

[Martoon5]

Hi all. Please help. I ask my hub to "play music in the entire house" where my entire house is a speaker group of 3 minis and one nest audio Smart speaker (latest). When I look on my phone, I only have one group, and it works to start playing music on the group...but when I ask the assistant, she tells me. "please select between entire house or entire house' and whatever I answer, it doesn't work. My only way around this has been to unplug all the google devices and replug them one by one...but today, it work only once and now I'm back to the issue with the assistant. Any suggestions?

Thanks, Martin

[Princesss]

Hi Martoon5,

Glad you reached out. 

Sorry to hear about your experience with your Google Nest speakers. Can you tell us what the distance of the speakers from each other and from the router?

Let's go ahead and try to delete the existing speaker group and create a new one to see if the it will work again.

Keep me posted.

Best,

Princess

[Martoon5]

Hi Princess. I deleted multiple times, tried renaming differently...always issues when asking Google, but ok when done from the app on my phone. Are there known issues with speaker pairs beeing used inside a group? Also, the problems started happening maybe when I added a Google Nest speaker in the mix (latest).

All speakers are within very strong wifi and on the same network. Thanks

[Azarco]

Hey Martoon5,

Since this thread hasn't had activity in a while, we hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you. Hope this helps!

Thanks,

Alex

[Azarco]

Hi Martoon5,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Alex

[Azarco]

Hey Martoon5,

Bumping in to make sure that you saw our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,

Alex