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Hi i want help

Marek1
Community Member

Hello, I have a problem if you want to link your account with a spotify account, it's not possible ...

  • write me "the default music provider is not set," or something like that

 

I can't set it up, so I'm asking here 🙂
5 REPLIES 5

SHahroz155
Community Member

facing the same issue not even play my website radio playlist https://ninatrentmann.com

Princesss
Community Specialist
Community Specialist

Hi Everyone,

 

Thanks for posting.

 

A few things I'd like to verify regarding this:

  • What country are you in?
  • Has this been working before or is it the first time that you have experienced this?

@Marek1 -- Thanks for the details you sent. Let's go ahead and follow these steps:

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. At the top right, tap your account.
  4. Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
  5. Go back to the home screen, and at the top left, tap Add   Music.
  6. To choose your default service, tap the music service you'd like to use. Assistant will use this service when you say “Hey Google, play music.”
  7. To link functionality:
    1. For YouTube, your accounts are automatically linked when you link your Google Account to your speaker or display.
    2. For Spotify, Apple Music, Pandora, and others, you'll need to link your accounts.
      • To connect your account, tap a music service  Link account  sign in or sign up for the service and follow the in-app steps.
      • To unlink an account, tap Unlink  Unlink account.

Note: For all services, speakers and displays currently support a single account per streaming service.

 

@SHahroz155 -- Have you already tried playing a different radio station aside from that? Is it also giving you the same response?

 

Hope to hear from you soon.

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in and see if you managed to see Princess_S post? Please let me know if you are still having issues with your device not connecting to Spotify. I would be happy to assist, and ensure your device is working as intended.

 

Best regards,

Jake


 

Jake
Community Specialist
Community Specialist

Hey all,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake