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Home Hub Max stuck on swirling circles

EllaBooBella
Community Member

Over the past couple of weeks my Google Home Hub Max has repeatedly shut down and rebooted. A little while ago it rebooted and got stuck on the four colored circles spinning and hasn’t stopped. 

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

That's odd behaviour... Try a factory reset and see if that clears it up.  

https://support.google.com/googlenest/answer/7073477?hl=en-CA#zippy=%2Cgoogle-nest-hub-nd-gen%2Cgoog...

 

 

Thanks for the response. As it turns out it started working after I unplugged it overnight. So far so good. 

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you Ashepherdson for finding a solution!

 

Hi EllaBooBella, just wanted to check in. Just double checking, has your issue has been resolved? Please keep us updated, thanks!