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Home mini will not accept location selection during set up

Community Member

My home mini won’t set up past the location selection. Restart, unplug , app delete and redownload all tried already. Location services on. Why can’t I select my country and move in with set up?


Community Member

I am having the exact same issue trying to set up NESTHUB 2nd generation 7 inch display

Community Specialist
Community Specialist

Hi folks,


@Megan29386, @Parnellz, that certainly hasn’t been easy for you ― let’s check it out. A few things: is this for a first time setup? What phone do you use for setup? What country are you located in? What is the error message shown?


Here are the requirements for a successful setup:


  • A speaker or display.
  • Latest version of the Google Home app.
  • Latest version of the Google Assistant app.
  • Google Account. We recommend an account with a Gmail domain.
  • A mobile phone or tablet that:
    • Has iOS 14.0 or later.
    • Works with 2.4 GHz and 5 GHz Wi-Fi network (a WPA-2 Enterprise network won't work).
    • Has Bluetooth turned on.
  • An internet connection and secure wireless network.
    • Note: You may need to enter your Wi-Fi password during setup.


See this guide for more information.


Keep us posted.




Community Specialist
Community Specialist

Hey there,


I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.




Community Specialist
Community Specialist

Hello everyone,


We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.