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How come my google nest speaker wont connect

Rollie
Community Member

How come it won't connect. Ive been trying over, and Over again and it still wont connect 

4 REPLIES 4

Bamsteele
Community Member

I'm having same issue with JBL link music speaker

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Thanks for posting, and apologies for the delayed response. I know how it feels when you can't connect your Google Nest speaker to your network. A few questions: is this a first time setup or the device has been connected to the same network before? What specific Nest speaker do you have? What type of network connection do you have? (Public or Private network) What message are you getting when you try to connect your device to your network?

 

Below are additional steps that you can try:

 

  1. Reboot your Google Home Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.
  2. Turn WiFi on and off on the mobile setup device.
  3. If you have a dual-band router, try setting up your speaker or display on both the 2.4 GHz and 5.0 GHz bands.

 

Please note that your speaker is not compatible with public WiFi networks such as business networks, shared apartment networks, school dorm networks, school networks, and mobile hotspots or pocket WiFi devices.

 

Let me know how it goes.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Checking in to see if the troubleshooting steps shared helped? 

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess