How do I set up my Google Home when the WiFi connection require an additional login via a website?

[Rdianco]

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Original poster: Lucy Hitchcock 

I can’t get Google Home to connect to the WiFi because the WiFi requires a login via a website.

[frances]

Hi Lucy Hitchcock,

Thanks for reaching out. I understand the importance of having your Google Home device work, I would be more than happy to help.

• Unfortunately, if your WiFi consists of a two step process, Google Nest/Home devices will be unable to connect to the WiFi. 
• It is not possible to accept/browse the first step of the WiFi login on the device. As a result, the Google Home App may may be displaying an error message. 
• My solution for you would be using a hotspot via your mobile device. If it is a speaker, you could connect to it via Bluetooth. 

Sorry for the bad news. Please let me know if you have any other questions or concerns, thanks. 

[frances]

Hi there,

We haven't heard from you in a few days. Just wanted to check in to see if you had any other questions or concerns. Thanks!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.