11-30-2022 11:07 PM
I’m trying to play my local Greatest Hit Radio station from Planet Radio, which is the South Coast version.
No matter what what I seem to say or type, I can’t get my smart speakers to play the correct version. It defaults to Hereford or other areas.
Can anyone please help?
12-05-2022 06:10 PM
Hi BrAinZ,
Thanks for visiting the Community.
Could you tell us the exact command that you have tried? Also, aside from this radio station, have you already check if you are also experiencing the same with other stations? We'd lpve to know more so we can check what's causing this to happen.
Keep us posted.
Best,
Princess
12-08-2022 10:36 PM
I have tried lots of different options, but nothing will play the correct station.
”hey google, play greatest hits radio”
”play greatest hits radio from planet radio”
”play greatest hits radio south coast”
”play greatest hits radio south coast from planet radio”
”play greatest hits radio portsmouth”
”play greatest hits radio Southampton”
12-09-2022 03:41 PM
Hi BrAinZ,
Thanks for the info you've shared. Can you please tell us what's the exact response you're getting every time you try those commands? Can you make sure that your device is set to English US? Lastly, check if you're device address is set to the correct one.
Note: When you change the home address, it only affects the devices in the home you selected. You can edit or delete this address anytime.
Let us know how it goes.
Best,
Princess
12-13-2022 05:15 PM
Hi BrAinZ,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
Best,
Princess
12-12-2022 04:51 PM
Hello there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
12-08-2022 08:29 PM
Hi there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess