I can't setup nest mini

[Kittisak]

I was trying to use nest mini but i can't, i need your help.  It show cant setup

[Princesss]

Hi Pdxljb,

Glad you reached out.

Sorry to hear about your experience with using your Google Nest Mini. I'd like to verify a few things so we can check if there are steps that we need to do.

• Is it the first time that you will set up your device?
• How far is your Google Nest Mini from your router? 
• Are there other Google Home/Nest speakers connected on the same network?

Let's make sure that your Google Nest Mini is within 10-15 feet from your router to get a better connection. Once done, completely reset it and set it up again.

Hope these steps work. Feel free to respond to this thread if you have any questions.

Best,

Princess

[Princesss]

Hi Pdxljb,

I'd like to check if you're good to go. I hope the steps I provided worked on your end.

Please let me know if you still have questions by responding to this thread.

Best,

Princess

[Princesss]

Hi Pdxljb,

Due to inactivity, I will be closing this thread from further discussion. If you do experience this issue again, don't hesitate to create a new post and we'd be glad to help.

Best,

Princess

[jmnj]

Did you get help?

[Princesss]

Hi everyone, 

Thanks for reaching out.

Could you please tell us more details about it? If you will set it up the first time, here are the steps that you can follow:

1. Plug in your speaker or display.
   • If the device has been used before, factory reset your speaker or display before you continue.
2. Open the Google Home app .
3. Tap the Add icon Set up device New device follow the in-app steps.
   1. If the Set up devices button is not on the screen:
      1. To set up your first device in the Home app, tap Get started Set up new devices Create another home Next enter a home nickname and address.
      2. To set up all other devices, at the top left, tap the Add icon Set up device New device.
      3. Follow the remaining steps.
4. You’ll be able to opt out of some settings, like Voice match or Personal results. You can change these settings at any time after you complete setup.

Let me know how it goes.

Best,

Princess

[Jake]

Hey all,

I wanted to check in and see if you managed to see Princess post. Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

[Jake]

Hey all,

I wanted to check back in and see if you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake