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I feel like I’m in crazy town with Family Bells

TheSteveMcNiven
Community Member

You (Google) hang disabled the Family Bell UI in the apps. Trying to navigate to the settings gives a blank screen.

HOWEVER! The bloody Family Bells STILL KEEP HAPPENING. I have no ability to turn them off! 

Example, kids PA day today, no school, they could sleep in. However stupid Google wakes them up because we can’t stop the alarms!

6 REPLIES 6

This is such a peak classic Google thing to do. Even the lack of any responsiveness in fixing it.

TheSteveMcNiven
Community Member

**EDIT FIX **
I had an old Google Pixel 4, fired it up and the family bell screen was there showing up, so it’s just an iOS issue. So I was able to delete them all.

@TheSteveMcNiven 

Perhaps your old Google Pixel 4 is on an older version of the Google Home app.

The home app is inconsequential. You can get to assistant settings from just about every Google app, it’s a webview ui. In every it doesn’t work.

 This is the biggest whiff against customers I’ve seen so far with the home ecosystem.

wsock32dll
Community Member

I found a solution: Install an Android Emulator

I installed BlueStacks.

Then once you have the emulator running and you're logged into with your Google account, you'll need to install the Google Assistant App, which required the Google App to also be installed.

Find the Settings for the Assistant App (It's a little weird and not the same every time.)
Once you're in settings find "Google Assistant" and click that.

Then you can scroll down and find Family Bell.

My Bells showed up and I was able to delete them (or edit if you want).