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I get this error every time I try to edit a routine

Vicious_badger
Community Member

29C02765-EA48-4298-A649-D5D26C29933D.png

 I can’t edit/delete my current routines and their timing doesn’t match my schedule anymore. I have a feeling it’s because I’m on iOS. 

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey Vicious_badger,

 

Thanks for reaching out. Sorry to hear that you're having issues accessing your routines on the Google Home app. Let's dig deeper. 

 

A few questions:

  • When did the issue start?
  • What is the Google Home app version on your phone?
  • What is the make and model of your phone?
  • Are you logged in on the same account that you use to set up your device?
  • Have you tried using a different phone to check if you will have the same issue?

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Vicious_badger,

 

How's it going with your Google Home device? Let us know by updating this thread and the Community will be happy to lend a hand.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Vicious_badger,

 

Just bumping in to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi