I used to be able to broadcast messages from a different location/WiFi, did something change?

[Rdianco]

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Original poster: Robert Nelson 1843 

Why can’t I broadcast messages on my Google Home from different locations or WiFi? It’s worked before, did Google change something?

[frances]

Hi Robert Nelson 1843,

Thanks for reaching out. I am sorry to hear that you are experiencing issues with the broadcast feature. I understand your concern and would be more than happy to help find a solution. First, I have some quick questions to double check regarding this situation.

• Which devices is this post in regard to? (model name, generation number)
• What is happening when you try to broadcast messages? Are you getting any error messages?
• What troubleshooting steps have you tried so far?

In the meantime, here is a list of requirements if you want to Broadcast from one speaker or display to other speakers or displays:

• Two or more speakers or displays.
• All devices are on the same WiFi network.
• At least one member of the household is signed in to each of the Google Home devices.
• Do Not Disturb mode is off.
• Google Home device firmware version is 1.26.93937 or later.

Please let me know if you have any other questions or concerns. I look forward to your response.

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.