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In Australian English, I can not set a media alarm on either the Hub 2nd gen or Hub Max.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Glyn Waite 

 

I have asked Google to set media alarm however she's says she can't do that on this device yet. Language is set to Australian English. I can set a media alarm on my phone and the Lenono 7 display just not the Google displays. But I can set a media alarm in US English. Point is I'm not American and don't want my assistant sounding like one. I replaced the Lenovo with the Hub Max as I found a page saying you can set a media alarm on the Hub Max. Now I have a huge screen in the bedroom that still doesn't set a media alarm. Does anyone know if it actually works on the hubs in Australian English

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Glyn Waite,


Thanks for your post. I am sorry to hear that you are unable to set a media alarm on your Google Nest Hub (2nd gen.) and Google Nest Hub Max. I can understand how frustrating it is to have your Google Assistant have the wrong language to get a feature to work. Let's get this issue resolved, I would be more than happy to help! First, I have some quick questions.

  • Is this a new issue? Were your devices able to make media alarms in Australian English before?
  • What happens when you try to make a media alarm? Could you please provide me some more details?
  • Do you see or hear any error messages?
  • What troubleshooting steps have you attempted so far?

I appreciate your patience and apologize for the inconvenience caused by this issue. I look forward to your response.

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.