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Issue with control of TV volume in Google Home app

Marrier
Community Member

My TV cannot work with Google Home directly, so I bought a smart IR bridge, learns it with TV controls and pairing with Google Home app. Everything works great, except the volume control. When I say the command "TV volume up" or "TV volume down", the volume changes 10 degrees up or down. In practice, this means either a big roar or complete silence of TV sound. The same thing happens if I press the control button of TV volume in the Google Home app (once and short press). In IR bridge app (Smart Life by Tuya) the same command (press button) works correctly (just one degree up or down).

I want the volume to move only one degree up or down by voice command or pressing button. Can it be set?

1 Recommended Answer

Marrier
Community Member

After a long search of my own, I finally found a solution to my problem. So for others with the same problem: Voice command for "step-by-step" volume control - "Hey Google, TV volume up/down by x" (where x is the number of steps you want change the volume up or down). Controling via pressing the button on Google Home app is unfortunately still fixed by 10 steps up or down.

View Recommended Answer in original post

12 REPLIES 12

Hi, MikeClark.

I'm very sorry, but as I wrote - I don' t have Chromecast, I don' t have Google TV. This is a smart IR bridge by Tuya, learned and paired with Google Home. Therefore is not possible to use your advice.

 

Thank you for your time and with best regards. Marek

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for posting.

 

@MikeClark, thanks for helping us out answer this thread.

 

@Marrier, I understand that you want to control your TV using your Google Nest speakers. However, there are limited devices that can only be connected to Google Nest speakers such as Chromecast devices and Chromacast enabled TVs. If you want to know more about it, you may click this link: https://goo.gle/2K6gHrm

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi folks, 

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey everyone,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

Marrier
Community Member

Hi princess.
No, the answer from MikeClark didn't help me.
I don't have Chromecast device, I have smart IR blaster, learned with original control and paired with Google Home (via Tuya Smart Life). I still have problem with volume control. The volume goes up or down by 10 degrees, why?
I want just one degree. All other functions works fine (change the channels, TV on and off etc).

Princesss
Community Specialist
Community Specialist

Hi Marrier,

 

Thanks for clarifying and providing additional info. Since other functions works fine, have you already tried to ask your Google Assistant from your phone to cotrol the volume to see if you will get the same results?

 

Best,

Princess

This wasn't clyrifying and additional info, all information is in the initial post. Why does the volume go up or down by 10 degrees? Why not by 1 degree? Is the same in Google Home app, by clicking on button on remote control (in Google Home app). In original app (Smart Life by Tuya) volume works fine. Just Google shifts the volume by 10 degrees up or down. And I ask again why?

Princesss
Community Specialist
Community Specialist

Hi Marrier,

 

We're sorry about this experience. Could you please send us a short video clip of what's happening so we can further investigate the issue? Lastly, have you already tried performing a complete reset?

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Marrier,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Azarco
Community Specialist
Community Specialist

Hey there,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.


Thanks,

Alex

Marrier
Community Member

After a long search of my own, I finally found a solution to my problem. So for others with the same problem: Voice command for "step-by-step" volume control - "Hey Google, TV volume up/down by x" (where x is the number of steps you want change the volume up or down). Controling via pressing the button on Google Home app is unfortunately still fixed by 10 steps up or down.

Azarco
Community Specialist
Community Specialist

Hi Marrier,

 

We appreciate you for updating the Community with your resolution — it's a big help. Let us know if you have additional questions or concerns otherwise, we'll lock this thread after 24 hours.

Kind regards,
Alex