Max output for Nest Audio is decreased

[Kevolson]

I recently had to replace my Google Pixel 7 Pro with a replacement of the same model (cracked the screen).  With the new device, I have noticed the max Amazon Music output from any of my 3 Nest Audio devices is decreased.  The chirp made when initially connecting the phone to any of the devices is very loud (so I know the speakers still have the potential) but the ensuing music is not.  I'm significantly hearing impaired so being able to crank the volume up is very important to me.  

I've tried restarting the devices as well as increasing both treble and bass outputs for the speakers to max.  No change.
Thanks in advance for the help!

[Princesss · Accepted solution]

Hello Kevolson,

Thanks for reaching out to the Community.

We're sorry to hear about this experience. I also appreciate the effort in trying some steps before reaching out. Could you check if this is also the behavior of your Google Nest Audio if you try to play podcasts, news, radio and music from other service?

If it shows the same behavior, let's perform a complete reset to see if this would make any changes. Here's how: Factory reset Google Nest or Home speakers or displays
 

Let me know how it goes.

Best,

Princess