Media section in home app doesn't work

[Campblor]

I have a Nest Home Mini and a Nest Audio, in their own rooms. I have spotify premium linked to my account.

9/10 the speakers don't appear in Spotify to cast to, only my Chromecast and Google Home display do. If under the media section of the app it decides to show my two speakers if I select them music will start playing immediately but the app says "Unable to play music at this time".

I can get music to play from the speakers if I use a voice command but as soon as I try play on another speaker the music stops in the first place it was started. I used to be able to play the same song in two rooms.

[Azarco]

Hey there,

RachelGomez123, thanks for providing that troubleshooting steps — we appreciate it.

Campblor, checking back in if the suggested steps above works for you. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,
Alex

[Muddi]

Hi Campblor,

How's it going with your speakers? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,

Muddi

[Muddi]

Hey Campblor,

I haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi

[Campblor]

Hello, forgot about this.

Seems it was an ARP issue on my local network. Rebooting the router sorted it, do wish the Home app had some sort of troubleshooting options, like pinging speakers or having a speaker ping another for example. 

[Juni]

Hi there,

I’m glad your issue is resolved now. We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve. I'd suggest you submit feedback about it, here's how.
 

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours. 

Thanks,

Juni