Hi @Elbaul,
Thank you for your timely response and the comprehensive information you've provided.
I am sorry that you're encountering issues with your Google Nest Hub remaining blank with just the logo. I know it can be frustrating. Don't worry, these things can be frustrating at times, but I'm here to help you troubleshoot and find a solution together.
To assist you with the best solution, I would like to get a bit more information:
- May I know the model of your Google Nest Hub?
- Were there any recent changes to your environment, such as a change in Wi-Fi network or relocation of the device?
- When did this behavior first begin?
- Have you experienced any power outages in your area?
- Have you tried connecting the Google Nest Hub to a different power source?
- When you open the Google Home app, did you see your Google Nest Hub online?
- May I know the model of your smartphone?
- How many Google Nest devices do you currently have?
- Is the display's assistant working?
- What are the troubleshooting steps you've already tried?
- Was the device dropped or knocked over?
Thank you for your attention. I await your response.
Sincerely,
Jeremy
