Mike not working. I can mute and unmute the mike. But it doesn't respond when i speak.

[Rube86]

When I talk to the Google home nothing happens. 

Will factory reset help?

[MplsCustomer]

@Rube86 

Before trying a factory reset, you could try a simple reboot or restart by unplugging your Google Home for a short time (1 minute); you can also reboot it from within the Google Home app:

https://support.google.com/googlenest/answer/7072490

If that does not resolve the problem, you can try removing your Google Home from the Google Home app, doing a factory reset, and reinstalling it:

https://support.google.com/googlenest/answer/7073477

[Princesss]

Hi everyone, 

Thanks for visiting the Community.

@MplsCustomer, thanks for helping out.

@Rube86, were you able to try the steps posted above? Let us know if it works.

Best,

Princess

[Princesss]

Hi folks,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hi everyone, 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess