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Music restarts after telling speaker to stop

brianedwards7
Community Member

I have multiple Google Home devices in my house. Multiple Mini speakers, a Max, and several Hubs. Whenever I listen to music and then tell it to stop, it replays about 10 minutes later. I noticed that this started happening after I built a time-based routine that was supposed to shut a light off (not the speaker) after 15 minutes. I have since deleted that routine but the music issue is still happening and has been going on for months. If I stop it directly through the home app, this doesn't happen, only when I stop it through the speaker. I have home groups set up but it only seems to happen when I am playing on a single speaker. Any thoughts on how to fix this?

8 REPLIES 8

Muddi
Community Specialist
Community Specialist

Hey brianedwards7,

 

Thanks for stopping by on the Google Nest Community Forum.

 

Apologize for the delayed response. Checking in to see if you still need help with your Google Home Mini? Feel free to update this thread, and we're glad to assist you further.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey brianedwards7,

 

Are you still experiencing issues with your Google Home/Nest devices? Please let us know by updating this thread, and the community will be glad to help.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey brianedwards7,


I wanted to check in with you, and ensure everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Hello, yes, this issue is still occurring sporadically across all of my speakers. Sometimes when I say “hey google, stop” music will stop playing completely. Other times, music will restart automatically after 10-15 minutes. 

Muddi
Community Specialist
Community Specialist

Hey brianedwards7,

 

Apologize for the delays. Just an added questions - how many accounts are linked on the Google Home app? How often does it happen in a day? Are there other people who have access to the device? Does the same thing happen when you cast a music on your speaker?

 

I'll wait for your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey brianedwards7,

 

It's been some time since this thread was updated. Does anyone here need assistance?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey brianedwards7,

 

I haven’t heard back, so I’ll be locking the thread in 24 hours due to inactivity. Thanks for posting!

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey brianedwards7,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake