07-06-2025 11:41 PM
I purchased Model - GAO1586-US on March 11, 2025 from Walmart.
It worked great for 3. 5 months and just stopped working the other day. No LED lights. Nothing. Nada.
Its been plugged into the same safe, stationary outlet the whole time.
My Nest power cord is in perfect condition. I've tested the electrical outlet and it's working. I've also tried plugging the Nest into multiple other Working Outlets as well.
My wifi is connected and running smoothly.
Model - GAO1586-US
07-10-2025 04:56 PM
Hi Lav108,
Thanks for posting. I'm sorry to hear about the issue you're experiencing with your Nest Audio device that is not working and is not showing any LED light. I appreciate you taking the time to troubleshoot by plugging it into multiple outlets and verifying your Wi-Fi connection. In this case, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.
Best regards,
Jenny