My Google Mini won't come alive, what's wrong?

[Texaspeg49]

It's not been used for awhile, tried to hook up today and it's dead. No light no sound. 

[Azarco]

Hello Texaspeg49,

That certainly hasn't been easy for you — let me help you out.

Is your Google Home Mini plugged directly into a wall outlet or surge protector? Are you still using the original power cable and adapter? Give these steps a try:

1. Plug the speaker or display into a different wall outlet.
   Note: Make sure they are not connected to a surge protector to rule out all other hardware.
2. Discharge the speaker or display:
   1. Unplug the power adapter from the outlet and the speaker or display.
   2. Leave it unplugged for 20 seconds.
   3. Plug the power adapter into the speaker or display.
   4. Plug the other end of the power adapter into a wall outlet that works.
   5. Check if any LED lights would appear on the back of the speaker or display.
3. If you have a second speaker, try using the power adapter from the one that currently works.

Regards,

Alex

[Azarco]

Hey there,

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.

Best,

Alex

[Azarco]

Hi Texaspeg49,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Alex