My Google Nest Audio doesn't switch on

[ankur1mnit]

My Google Nest Audio speaker is properly connected to power however many a times it doesn't switch on & respond 

[Dan_A]

Hi ankur1mnit,

That certainly hasn’t been easy for you — a few questions: does it have power or LED light when plugged in? Did you use any adapter other than the provided P18 power supply in the box? Have you tried other power outlets?

Try these steps:

1. Connect Nest Audio to anothert wall outlet.
   Note: Make sure it’s not connected to a surge protector to rule out all other hardware.
2. Discharge the speaker or display:
   • Unplug the power adapter from the outlet and the speaker or display.
   • Leave it unplugged for 20 seconds.
   • Plug the power adapter into the speaker or display.
   • Plug the other end of the power adapter into a wall outlet that works.
   • Check if any LED lights would appear on the back of the speaker or display.

Let me know the power status. If it has power, try to give command and tell me the response. Check the mute button if it works and check the LED light on what color it is.

Looking forward to your response.

Best,

Dan

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Muddi]

Hey ankur1mnit,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi