My Google Nest gen 2 speakers are not working in sync. How do I fix this. They were but not anymore.

[Rdianco]

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Original poster: Lisa Ali 

I am trying to play both speakers at the same time with the same music

[frances]

Hi Lisa Ali,

Thank you for your message. Speaker groups are fun feature, so I am sorry to hear that it is not working for your Google Nest Mini devices. I understand your concern and would be more than happy to help find a solution.

• Could you try to do a Factory Data Reset on all of the devices? Does the issue still occur?
  • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings.
    Note: This action will clear your data from the device and can't be undone.

I appreciate your patience and hope for the best. I look forward to your update!

[frances]

Hi All,

Just checking in to see if you have any other questions or concerns. Please keep us updated, we're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.