My Google Smart speakers in Melbourne have started to broadcast ABC Radio National Adelaide.

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Ken Heskin 

About 3 weeks ago my Google Nest Hub and Mini speakers started to provide ABC Radio National Adelaide to me in Melbourne. I now get the wrong time, the wrong weather and the wrong news. Have contacted the ABC and they have been unable to help. How can I fix this and get back to ABC Radio National Melbourne?

[frances]

Hello Ken Heskin,

Thanks for reaching out. That is definitely odd to have your device give you news from another location and give you the incorrect time and weather as well. I understand your concern and would be more than happy to help find a solution to this issue. First, I have some questions.

• Just confirming, do you have the correct address listed in the Google Home App?
• Do you have the updated address on your actual Google Account?
• Is your device powering on and working normally besides this issue?
• Have you tried any troubleshooting steps to the Google Nest Hub device itself? If so, what have you tried so far?

Just a friendly reminder, here are the steps to change the home address of your devices

1. Open the Google Home app .
2. At the top, make sure your home name is listed. If needed, tap the name to change your home.
3. Tap Settings   Home information  Home address​.
4. Enter your address  Save.

Note: When you change the home address, it will only affect the devices in the home you selected. You can edit or delete this address at any time.

I appreciate your patience and look forward to your response. Thanks!

[frances]

Hi All,

Just checking in to see if you have any other questions or concerns. Please keep us updated, we're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.