08-18-2024 02:37 PM
I have reset my 2 nest hubs, reset my router and applied any fixes I could find on the internet. I have 2 minis and the cast audio button is working on both of them without problems. I can cast my screen just fine.What settings should I look at to correct this problem?
Everything is on the same network.
08-21-2024 04:52 PM
Hi PSmith41,
Thanks for posting in the community!
I’m so sorry to hear that the cast button audio is not working on your two Nest Hubs (2nd gen). No worries; I'm here to help! Just to get started, I have a couple of questions that will help me understand this situation better. Can you please help me answer the next questions?
In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further!
Best regards,
Nery.
08-21-2024 05:00 PM
I can ask all 4 of my devices to play music and it does fine. I just do not have the cast audio button. I may be a little confused - should all apps have capability to cast or is it limited to certain aps?
08-21-2024 11:57 PM
Hi there!
I understand how frustrating it can be when technology doesn't work as expected. It sounds like you're having trouble moving media between your Google Nest devices. Let's see if we can figure this out together.
Let's try this:
From your Nest display:
From the Google Home app:
Even if everything is on the same network, there might be interference or connectivity problems affecting the cast feature. Try restarting your router or using a different Wi-Fi network to see if that helps.
To answer your questions.
While most apps should support audio casting, some might have specific requirements or limitations. Ensure that the app you're using is compatible with audio casting to the Nest Hub.
Although less likely, there might be a compatibility issue between your Android device and the Nest Hub. Try casting audio from a different Android device to see if the problem persists.
If you're still having trouble, please let me know. We can try to troubleshoot further.
Regards,
Brandon.