02-12-2023 02:56 AM
My device come on in the early hours and I can not see why. I have checked all the settings but can not find one that says come on.
02-12-2023 07:20 AM
Our Nest Hubs do some sort of reboot around 3 am. It's initiated by Google Nest, apparently to be able to push out updates. I don't know if it happens every night.
02-15-2023 04:38 PM - edited 02-18-2023 05:10 PM
Hi Fredjc,
MplsCustomer is correct. If it’s only once a day where your Nest device reboots at a certain hour, then you can cheer up because it’s working as it should. However, to isolate further, are there features or functions that are affected? Is the reboot happening randomly or at certain times? It would help a lot if you could do a sequential reboot first:
Tell me how it goes.
Best,
Dan
02-18-2023 05:10 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
02-19-2023 05:31 PM
Hi Fredjc,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Cheers,
Dan