My nest mini 2nd generation does not give any sound

[Ahamthepro]

My nest mini does not give any sound 

[MplsCustomer]

@Ahamthepro 

Without any specifics, like when it started, it's had to tell what's going on. You could try Google Nest's troubleshooting page:

https://support.google.com/googlenest/troubleshooter/7211062

[maedacortez]

Hi Ahamtherpro,

Thanks for reaching out. I understand that your Nest Mini 2nd generation isn't producing sound. I know this can be frustrating, but don't worry, I'm here to help!

To better understand your situation, could you please answer a few questions:

• Is the Nest Mini 2nd generation silent only when using Google Assistant or music?
• When did this problem start?

I look forward to your response.

Regards, 

Manuel

[maedacortez]

Hi Ahamtherpro,

Thanks for reaching out. I understand that your Nest Mini 2nd generation isn't producing sound. I know this can be frustrating, but don't worry, I'm here to help!

To better understand your situation, could you please answer a few questions:

• Is the Nest Mini 2nd generation silent only when using Google Assistant or music?
• When did this problem start?

I look forward to your response.

Regards, 

Manuel