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My nest mini disconnects every day. What should I do?

Lsc
Community Member

‎12-07-2021 11:50 AM

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Kym
Community Member

‎01-13-2022 04:44 AM

Mine does too. Every day when I get back from work I say "HEY GOOGLE!", then the response is, "I'm sorry I cannot connect to the wifi network......"

I have done a factory reset, twice, and all I do now is unplug it and plug it in. Daily issue.

Is this a speaker defect?

My other speaker downstairs has no issues.

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Jack2211
Community Member

‎03-12-2022 09:01 AM - edited ‎03-12-2022 09:03 AM

Did anyone get help on this? I replaced my 3-year-old mini with a brand new one because it suddenly started disconnecting and then would freeze up and need a reset. After about two months, now the new one has suddenly started disconnecting daily.  It’s not the wifi signal - it’s strong. 

unplugging it doesn’t work - I have to open the app and set it up as a new speaker EVERY DAY. 

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Jake
Community Specialist
Community Specialist

‎04-25-2022 12:26 PM

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake

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