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My nest mini play music every morning without an order

Carlosramiro
Community Member

Everyday my alarm goes off, the nest mini start playing the song “alarm” and I don’t know how to tell him that I don’t want it

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Carlosramiro,

 

This is not the experience we want you to have; let me help you. A few questions: when did your issue begin? Were there any recent changes made? What country are you located in? Is this about a media alarm that’s playing a song titled “alarm”?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Also, could you ask this question, "What alarms are set?" and see if it gives you the saved alarms?

 

For more information, see this guide on how to manage your alarms.

 

Keep us posted.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan