Nest Audio Speakers

[D-Rock72]

Just set up 3 Nest Audio Speakers. When I originally set them up I could go into Home app and control music and choose which speakers I wanted to be playing. Now 3 days later I can't do any of that and don't know how this happened. Only thing I did was try different music sources other than default of Spotify. Any idea how to fix this? 

[Dan_A]

Hi D-Rock72,

That's not exactly the experience we want you to have with your 3 Nest Audios ― let's get this resolved.

Usually if you're not able to see the device settings from your Google Home app is either your phone and your Nest devices are on a different Wi-Fi network, especially if you have a band steering frequency in which your router can automatically switch from 2.4 GHz 5 GHz depending on the strength at that time. Or, if you're not in range form your Wi-Fi.

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers.
2. Plug them back in after 3 minutes tops.
3. Restarting your phone might also help.

Tell me how it goes.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Regards,

Dan

[Dan_A]

Hi D-Rock72,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Best,

Dan