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Nest Hub 2nd

sliver
Community Member

Hello community, I'm new user of nest hub 2 and works well when I'm home. But, when i leave from home, I cannot connect to nest hub. What I'm doing wrong or this device cannot support that ?! Thank you. 

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi sliver,

 

Thanks for visiting the Google Nest Community! What are you exactly trying to do? Your phone should be connected to the same Wi-Fi as your Google Nest Hub 2nd gen if you are configuring some settings on your display using the Google Home app. If you want to play some media, you can use Google Assistant on your phone to give commands. Just say, “Hey Google, play [media] on [display name].”

 

Let me know if this helps.


Regards,
Alex