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Nest Hub Swipe right to left

Rftdaly
Community Member

Help!

Just unboxed this device in Australia. Swipe right to left function does not work.

Just curated art comes up.

Software version 46.32.13.418036576

Chromecast firmware version 1.56.290464

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey Rftdaly,

 

Thanks for visiting the community.

 

Sorry to hear about your Google Nest Hub. Let's get to the bottom of this. Which specific Nest Hub do you have (1st, 2nd gen, or Hub Max)? Does it respond to your commands? Does rebooting the device fix the issue? Have you tried resetting your device?

 

Also, please share a video showing the issue so we can further check what's going on with your device.

 

Looking forward to your response.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey Rftdaly,


I wanted to check in and see if you managed to see Muddi's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Muddi
Community Specialist
Community Specialist

Hi Rftdaly,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi