Nest Mini Shaw wifi

[Chase]

Hey, had my nest Mini set up in my old place working fine and connected fine with Telus internet. I've recently moved and switched to Shaw internet and I can't get my nest Mini to connect. I go through all the home setup steps and it plays the sound like it is connecting but then last minute says "unable to connect to device" . Just seeing if anyone else has had this issue. I tried uninstalling and reinstalling the app and have unplugged the nest Multiple times to reset it.

Any help would be great, thank you!

[Ashepherdson]

Have you preformed a factory reset on the nest mini ? That should clear this up for you

https://support.google.com/googlenest/answer/7073477?hl=en-CA

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake