Nest Mini Volume too low, can’t increase

[Lat166]

The sound on my mini will not turn up.  The phone says it’s at 100 but only a faint sound is coming from the device.  I used the touch volume buttons and it seems like it is at 100, but the sound is faint at best.  The device is straight out of the box. How can I correct this?

[Tote312]

I am having g the same issue and volume level continues to drop. Although my volume is at 100%, white noise sound only plays at 60 decibel right next to the speaker. It used to be 60 decibel at 90 percent volume. I have several nest mini and volume is dropping in all of them starting 1/13 and getting worse. Definitely not an hardware problem. Can someone from google respond? 

[Muddi]

Hey folks,

Thanks for sharing details regarding this issue and apologize for the late response.

I know how annoying it is when you're having an issue with the speaker volume - we'd love to help. A few questions - is the issue isolated on playing music only, or does it also affect the volume of the Assistant Voice? Does it happen on all media services like radio, podcast, and news? What is the current firmware version of your speaker?

Please try to set up one of your speakers on a different network, like a mobile hotspot, to check if you have the same issue. Please note that you will need two mobile devices for this setup (one serves as a router and the other to be used to setup up your Google Nest Mini).

Let me know how it goes.

Cheers,

Muddi

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey all,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Tote312]

https://www.techtimes.com/articles/270605/20220115/google-changes-white-noise-sound-nest-hub-users-p...

No, my issue is not fixed and that article explains why. Can you advise on what you can do about it?

[gordon012]

That is not even a clear explaniation of why in the first place.....I can't hear the volume at all when playback on my Nest Camera History.   Your engineers forget to place some audio components in the the device...DAAAA

I have had this issue from day one and now playback  NO VOLUME.....CHEAP

5198528488  gord .....I worked for GE in manufacuting and we never had such poor out of the box failures.  I have had this unit for a year which I new better.

Failure after problems.....check your records on my calls to trouble shoot ....your waisting my time.

#

[JimP]

I just had to reboot my mini and now the voice is too low to hear.

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I found an article with a little more details. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake