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Nest Mini Will Not Finish Setup

superpaulybust
Community Member

My recently purchased nest mini will not finish setup. I've plugged and unplugged, and factory reset but I continue to get the same results.  The speaker shows up in the home app, but if I "hey google" it. it says the device is not setup. If I press the "play music" button in the app, it show the message: "unable to play music on this device at the moment".

 

I'm having similar issues to the folks in this thread but I haven't moved or changed wifi. 

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Moved-and-Google-Mini-won-t-connect-to-...

 

6 REPLIES 6

BEG1
Community Member

My Nest Hud 2nd Gen will not finish setup. Help.

ginjabiir
Community Member

Same problem with my Nest Mini now for at least six months. I gave up. It's really awesome how Google has offered some advice on how to fix this issue! Guess we'll just have to buy another one and hope that works. Pfft!

veryshuai
Community Member

I'm also having this problem with a nest mini.  Eagerly awaiting a fix!

kitb
Community Member

I'm having this same issue - I've plugged and unplugged, factory reset multiple times, the lights will not stop flashing even when left "updating" for over an hour. Beyond frustrated. 

Ku4563
Community Member

I'm also having the same problem after moving. The nest mini won't connect to the wifi no matter what I do...

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake