Nest Mini not compatible with the Wi-Fi network

[ValentinaC]

The Wi-fi network changed from the 5 GHz to 2.4 GHz and when I tried to change the network it says that `The Nest Mini was manufactured for a different country, and may not be compatible with your Wi-Fi network`. I`m from Romania. 

[Muddi]

Hey ValentinaC,

Welcome to the Google Nest Community Forum.

Apologize for the late response here. The message that you are getting is just a reminder that your device may or may not work on your network, but you can still proceed and set it up. Make sure that you are connecting your Google Nest Mini on a home network to maximize the full functionalities of device.

Here's a link that might be helpful to you.

Cheers,

Muddi

[Jake]

Hey ValentinaC,

I wanted to check in and see if you managed to see Muddi's post? Please let me know if you are still having issues with your device having trouble finding the Wi-Fi. I would be happy to assist, and ensure your device is working as intended.

Best regards,
Jake

[ValentinaC]

Hi Jake, 

I tried to set it up, but at the last step when is connecting to the WiFi it says that `Could not communicate with your Nest Mini`. Tried again and still not working. 

Thanks,

Valentina

[Jake]

Hey ValentinaC,

I am sorry once again for the delayed reply. I know that having your device have connection issues is never ideal. I wanted to reach out, as I did find a helpful article that has some troubleshooting steps. Please let me know if you have any questions from here, as I would be happy to review.

Best regards,

Jake

[Jake]

Hey ValentinaC,

I wanted to check in and see if the article was of any help. Please let me know if you have any questions from here, as I would be happy to assist.

Best regards,

Jake

[Jake]

Hey ValentinaC,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey ValentinaC,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake