Nest Mini powers off unexpectedly

[pow]

Hi everyone. My Nest Mini keeps powering off after a few minutes for no apparent reason. I have tried performing a factory reset twice, reinstalling the device and swapping power cables with my other Nest Mini but the issue persists. If I remove the power cable and then put it back in it works briefly but never for more than a few minutes. When it powers down it shows as offline in my Google Home app. This seems to be quite a common issue from reading online but I can’t seem to find a resolution. Can you help please?

[Azarco]

Hey pow, 

Thanks for reaching out and we're sorry for the trouble this may have caused you.

When did it start happening? Also, when and where did you purchase your Google Nest Mini? If possible, could you provide us the cast firmware version of the affected Nest Mini?

Best,

Alex

[Azarco]

Hey pow,

Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Thanks,

Alex

[Azarco]

Hey pow,

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

Kind regards,

Alex