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Nest Mini stop playing spotify in the middle of the night

just_eyal
Community Member

I play a 12 hours podcast episode of white/brown noise to help me sleep at night, but for some it seems that the nest speaker stops after about 2 hours into the episode. 

I use the Spotify app on iOS to play the episode and connect to the speaker from the Spotify app. When I woke up the app was disconnected from the speaker and the episode only played about 2 hours. 

Is there a way to keep it connect through the night and so it won't stop playing? or another way to have it play the episode / music I want from spotify through another app or option. 

thanks

13 REPLIES 13

Princesss
Community Specialist
Community Specialist

Hi just_eyal,

 

We're sorry to hear about this experience. Let's sort this out by answering these questions:

 

  • What command do you use when you ask the Google Nest speakers to play podcast?
  • When did you notice these changes?
  • Does it also happen when you play a different content/podcast?

We'd love to know more of it so we can try some steps.

 

Best,

Princess

Hey @Princesss, thank you for your response!

  • I don't ask the nest speaker to play (the mic is turned off); I use the Spotify app on iPhone to cast to the Nest. I select the Nest speaker on the app as the device to play on. 
  • I never played anything that long on the speaker before, so I never had that issue.
  • I will try and play regular music, not a long podcast, from my Spotify and see if it stops at any point.

Princesss
Community Specialist
Community Specialist

Hi just_eyal,

 

Thanks for responding. Could you please try to play a podcast and as soon as it starts playing, say the command "Ok Google, set sleep timer to 8hours". Let's check if this command will let you continue playing the podcast on a specific number of hours you want to listen.

 

Keep us posted.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey just_eyal,

 

How was your device? Have you had the chance to try the steps above?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

just_eyal
Community Member

Hey @Muddi & @Princesss,

Thank you for taking the time to reply and help. 

The issue have not been resolved yet. 

The Nest stops playing after a couple of hours no matter what I play from Spotify, music or podcast. 

 

As for sleeper time, I have the microphone turned off on the Nest, so I can't use the command you suggested. 

Although I did try to set up a sleep timer through the Spotify app, and it didn't help either. 

 

Any other ideas I should try? 

Princesss
Community Specialist
Community Specialist

Hi just_eyal,

 

We've heard feedback that turning off sleep sounds after 1 hour was insufficient for some of our users, so we made the decision to remove the end time. We're currently investigating ways to build a comparable solution and appreciate your patience.

 

Best,

Princess

Hey @Princesss 

Thank you for your response, but I must admit I didn't understand it. 

Can you please further explain? 

Why is it currently stoping if I play a podcast episode that is 12 hours long (but the podcast is only white noise)

And are you saying there is currently no solution for it?

Muddi
Community Specialist
Community Specialist

Hi just_eyal,

 

Sorry for the confusion. I believe Pricesss is talking about the recent changes on sleep sounds feature on routine. Could you tell us the title of the podcast that you're having an issue with. Also, are you experiencing the same issue with other podcast?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey just_eyal,

I just wanted to follow up on this. Feel free to update the thread, and we're glad to further assist you.

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi just_eyal,

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey just_eyal,

 

I'm just checking in to see if you have additional concerns and questions about your Nest Mini? Feel free to update the thread, and we're happy to lend a hand.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi just_eyal,,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi