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Nest Minis will not transfer audio but Nest Hub will. Why?

Tattz
Community Member

I have a Nest Hub and three Nest Minis in my house.

If I start listening to say, BBC Radio 2, on the Nest Hub in my bedroom and say "Hey Google, transfer to Family Room (which has a Nest Mini) this works fine.

I can then walk into the family room and say "Hey Google, transfer to Studio" this also works okay and the music stream continues on the Nest Mini in the studio.

However, if I start listening to the radio in the family room and say "Hey Google, transfer to studio" it says it is going to do that but never does and reverts to playing on the family room speaker.

Has anybody encountered this issue and, better still, found a way to fix the problem? It's a PITA to have to always go to the bedroom to start the streaming audio for this facility to work correctly.

4 REPLIES 4

code_
Community Member

Hiya Tattz!

Do you know what version of the nest mini you have? To see if the feature is supported on the nest mini, please see: Move media from one cast device to another - Android - Google Nest Help

The link does cover voice control 🙂 I hope this helps, it could be that the device doesn't support that feature.

Let me know how you get on!

Tattz
Community Member

Hi code_

The devices are all Nest Mini 2nd Generation. Details as follows:

Google Nest Mini – Office

System Firmware: 375114

Cast Firmware: 2.57.375114

Google Nest Mini – Studio

System Firmware: 375114

Cast Firmware: 2.57.375114

Google Nest Mini – Family Room

System Firmware: 384934

Cast Firmware: 2.58.384934

Could the fact that the last one appears to have different firmware be an issue?

alejandom
Community Specialist
Community Specialist

Hello everyone,

 

First i'd like to thank to @code_  for the effort by trying to help @Tattz.

I'd like to share with you a link that it's going to help you to fix the problem.

Listen to music on Google Nest speakers and displays

 

regards, 

Mario. 

Tattz
Community Member

Hi Mario,

The link takes me to Google Chat but I then get a message to say that I do not have permission to view this chat!? You may needto look at your settings.

Thanks,

Tattz