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Nest audio does not boot.

Andrius
Community Member

Hello,

I have an issue with Nest audio booting. I don't know when it bricked down, but I noticed that it is starting and cannot finish (leds goes one by ones and goes off). There is no sound confirmation. 

I tried to factory reset, but cannot. That is the cause of this behavior?

 

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2 REPLIES 2

Princesss
Community Specialist
Community Specialist

Hi Andrius,

 

Thanks for visiting the Community.

 

Sorry to hear about your experience with your Google Nest Audio. Based on the LED lights you shared, white lights continuously run left to right means that the Google Assistant is thinking. Can you tell us if there are other Google Home/Nest speakers that are set up and connected to the same Wi-Fi network? Also, what's the distance of this Google Nest Audio from the router?

 

Let me know some other details so we can further check what's causing this to happen?

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Andrius,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Cheers,

Princess