11-19-2021 10:21 AM
So let me fist preface this post by stating that I'm not "new" to setting up google devices but at this point I am completely confused. I purchased 5 more next audio speaker for the rooms In my house, I already have 12 running between my house and patio area and to be honest these speaker will replace 4 dots so I'm really only adding 1. I have tried to set these speaker up and had no success. The speaker goes through the process to the point of the update where it tells you it will be 4 minutes and it always ends with the "something may have gone wrong" cause it's taking to long then the speaker shows up in the designated room on the app but is unresponsive to "hey google", nor will it play music which is the real Intention. Does anyone know if there's some reason google isn't pushing the update? Because I can see them connected on my router I'm not sure what else to do, I've tried the usual troubleshooting new I need help thanks in advance
04-06-2022 01:03 PM
Hey Clint,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
04-08-2022 12:15 PM
Hey Clint,
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
04-11-2022 10:54 AM
Hey Clint,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
04-12-2022 10:46 AM
Hey Clint,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake