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Nest connection problems

Abdab
Community Member

I have to reconnect the Nest speaker every other day, it's intensely frustrating.

3 REPLIES 3

Alex_S
Community Specialist
Community Specialist

Hi Abdab,

 

This certainly hasn’t been easy for you. Let’s get this sorted out. What’s the audible message you're getting from your Google Nest Mini whenever it disconnects? Do you have other Google Nest speakers or displays connected to the same Wi-Fi as your Google Nest Mini? What’s the firmware version of your Google Nest Mini device?


Regards,
Alex

Abdab
Community Member

No message and no further speakers.

Alex_S
Community Specialist
Community Specialist

Hi there,

 

Thanks for the information provided. Are you using a dual-band router? If yes, connect the Google Nest Mini to the other band. Try as well to move your Google Nest Mini device closer to the router and monitor if the issue persists. If so, configure some settings on your router. Change the DNS server to 8.8.8.8 and 8.8.4.4. Reboot your router and Google Nest Mini. Let us know how it goes.


Regards,
Alex