Nest (gen2) seems to randomly stop doing whatever it's doing and displays "Not Provided"

[CMonster]

Whatever it was displaying on the screen goes away and it stops whatever it is playing and displays "Not Provided" on the screen.  It also displays the name of one of my connected tablets (Lenovo P11 Plus) along with the Bluetooth symbol in the upper left corner of the screen.

Any ideas on what's happening and how to remedy it?

Thanks in advance!

[kiltguy2112]

Make the tablet "forget" the hub as a bluetooth device.

[CMonster]

Thanks for responding.  So are you saying that I should disconnect it and reconnect it or that I should disconnect it and not try to have the tablet interact with the system? 

[kiltguy2112]

No, not exactly. Go into the tablets bluetooth settings and find the Nest hub. Now make the tablet "forget" the nest hub. You can still cast to the hub if it is on the same network. It just wont use the hub as a bluetooth speaker which seem to be where your issue lies.

[Juni]

Hi folks,

Thanks for the help, @kiltguy2112.

@CMonster, thanks for posting. I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Regards,

Juni

[CMonster]

I understand what the error means now thanks to @kiltguy2112 (I always appreciate assistance from another Rush fan).

Now I just have to figure out why it's happening.  The tablet may be missing some updates or something.  At least I hope it's something as simple as that.

[Juni]

Hi there,

Thanks for keeping us in the loop and happy to hear that this has been sorted out.  I’ll keep this thread open for 1 more day. If you need further help, let me know.
 

Regards,

Juni

[CMonster]

Okay, I think I understand what's happening now.  

Thanks you!