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Nest hub Display

Apineda
Community Member

I have a nest display, was working initially but when I changed the password on our wifi it didn't want to connect anymore. I tried to reset 2x and it says set up was successful but unable to find. I'm not sure what to do next. 

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Apineda,

 

Thank you for reaching out.

 

If your speaker or display is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:

  1.  Open the Google Home app Google Home app.
  2. Tap your device.
  3. At the top right corner, tap Settings  and then Device information.
  4. Next to "Wi-Fi," tap Forget. You’ll be taken back to the Home app home screen.
  5. Follow the setup steps to set up your device on the new Wi-Fi network.

If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.

 

Hope this helps.

 

Cheers,

Princess

Princesss
Community Specialist
Community Specialist

Hi Apineda,

 

Checking in if you still need help with your Google Nest display. I'm hoping that the steps I provided worked on your end.

 

Feel free to respond to this thread if you still have questions.

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey Apineda,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake