Nest hub does not work bluetooth and sleeping sensors

[JoeBlack]

My Nest hub does not work with

the bluetooth and sleeping sensor.

I bought it in France and I am using it in Chile

[Juni]

Hi JoeBlack,
 

Thanks for posting and for being a step ahead of us. 
 

I know how it feels when something isn’t working as it should, so let’s get this resolved. A few things: what message are you getting when you are trying to connect it to a Bluetooth device? Have you tried using another Bluetooth device to further isolate the issue? For the Sleep sensing feature, I’m sorry to say that it’s yet to be supported in Chile. We're always looking for ways to improve. I'd suggest you submit feedback about it, here's how.
 

Looking forward to your response.
 

Thanks,

Juni

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

[Dan_A]

Hi JoeBlack,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan