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Nest hub gen 2 dont show - see all apps

todashvili
Community Member

‎10-12-2024 04:14 AM - edited ‎10-12-2024 04:15 AM

Why my nest hub gen2 has not "see all apps" feature? 😕 i have latest update

Fuchsia Version 20.20240530.3.236

Software version 60.80.0.638186164

Chromecast firmware version 3.74.419799

 

p.s. There was moment i can see all apps feature but then disapear 

 

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jenniffert
Community Specialist
Community Specialist

‎10-15-2024 01:06 PM

Hi todashvili,

 

Thank you for posting in the community! I'm sorry to hear that your Nest Hub 2nd generation isn't showing the "see all apps" option. I'd be happy to help!

 

Since you've mentioned that you have the latest update for the Nest Hub 2nd generation, I'd suggest the following steps:

 

  • Ensure you have the latest versions of the Google Home app and your mobile software.
  • Restart your Nest Hub by unplugging it, waiting a few minutes, and then plugging it back in. For more information, refer to this article: Reboot Google Nest or Home speaker or display.
  • Try uninstalling and reinstalling the Google Home app. 

If these steps don't work, consider performing a factory reset on the Nest Hub 2nd generation. You can check out this article: Factory reset Google Nest or Home speakers or displays. After the factory reset, set up your Nest Hub 2nd generation again. For reference, you can see this article: Set up your Google Nest or Home speaker or display.

 

Let me know how it goes.

 

Best regards,

 

Jenniffer

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